IBM Makes Play for Linux Lead in New Ad Campaign
By Michele Gershberg
NEW YORK (Reuters) -
He's nine years old, bright-eyed and
hungry to learn. Meet Linux (news - web sites), or a human embodiment of the
computer operating system, in a new television commercial by
International Business Machines Corp. The ad airs next week
during the U.S. Open (news - web sites) Men's Finals and the National Football
League's kick-off on Sunday.
Advertising and technology experts say the ad, created by
WPP Group's Ogilvy & Mather, shows computer maker IBM is
staking its claim to be a leader in the freely available
software system and seeks a wider audience to make that point.
"This would be a move to take a growing trend that they can
associate with and lead its adoption by telling people why they
should care about it," said Jeffrey Jones, chief executive at
LB Works, a Leo Burnett ad agency that specializes in building
technology brands.
In the IBM commercial, a blond, blue-eyed boy sits mum as a
stream of celebrities ply him with information on everything
from plumbing to the mysteries of the universe. The more
knowledge the boy absorbs, the more it benefits humankind, it
says.
"Collecting data is only the first step toward wisdom, but
sharing data is the first step toward community," Harvard
scholar Henry Louis Gates Jr. advises the boy in the ad,
recalling the ethos of the programming community behind Linux.
The ad closes with the slogan "Linux. The Future is Open.
IBM."
LINUX AWARENESS AT "TIPPING POINT"
Such commercials, including past IBM ads, show how
companies must explain the value of complex technology to
consumers who may be unaware of the capabilities of their
personal computers or mobile phones.
The need to reach a diverse audience is growing, as studies
show that technology buying is more frequently decided by
business managers rather than technical specialists.
In IBM's case, that message must also communicate why the
company would advertise a technology it does not own, but which
plays a crucial role for its business.
IBM has championed Linux in recent years as part of a wider
strategy to win over more sales for its computer servers. Sun
Microsystems Inc. computers run Sun's Unix (news - web sites) operating system
software, and other companies such as Dell Inc. and
Hewlett-Packard Co. sell computers running Microsoft Corp.'s
Windows operating system.
Lisa Baird, head of global advertising at IBM, said the
company believes awareness of Linux has reached "a tipping
point" and that the advertisement aims to show "a future of
software where everybody can grow and learn from the best."
"We are only one of many companies committed to it," Baird
said. "We are certainly doing everything to increase the
momentum of that interest."
IBM was behind a "Peace, Love and Linux" guerrilla
marketing campaign in which a Linux penguin logo was
spray-painted over city sidewalks in San Francisco, New York
and Chicago in 2001.
Big Blue also became closely associated with Linux when in
recent months it became the target of a lawsuit by Unix
developer SCO Group, which said IBM pumped up Linux code by
using some of its Unix operating system code.
Baird said Linux would be a component of other company
messages in the future and that the new campaign includes
newspaper, Internet and direct advertising. In July, IBM
reached a three-year sponsorship deal with the NFL.
"IBM has seen that Linux opens doors ... it takes expenses
away from IBM, it makes life simpler" because the software
helps unify IBM's diverse products, said Dan Kusnetzky, vice
president of systems software research at International Data
Corp.
"IBM sees that by making the Linux market bigger, IBM's
slice of that market will be bigger," he said.
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